Hear What Our Customers Have to Say
Read what our valued customers have to say about their experiences with White Motor Co. We take pride in providing top-notch towing and recovery services in Forrest City, AR, and our reviews reflect the satisfaction of those we've assisted.
EXCELLENTTrustindex verifies that the original source of the review is Google. Great people here. Really reasonable and fun to break down there. They made a bad thing fun. Terry and his son are great. They get all my work needed done when in the area. So happy to have met them.Posted onTrustindex verifies that the original source of the review is Google. Had a belt drop off out of our 2022 durmax due to a pulley failure and this company got us back up and running off the side of the interstate way faster than we expected. Thank you White Motor Company! 🫡Posted onTrustindex verifies that the original source of the review is Google. Great service,fast and reliable. thanks HunterPosted onTrustindex verifies that the original source of the review is Google. Got saved from an unfortunate incident in record time. The man, who I’m assuming is the owner, just happened to pull up behind me while I was stuck and had a wrecker to me in 5 minutes. Bad situation, but they were in the right place at the right time. Very embarrassing situation for me but these guys were so professional. I couldn’t be more grateful.Posted onTrustindex verifies that the original source of the review is Google. White Motor Company towing was called by State Police to assist our commercial driver stuck in snow/ice with trailer disconnection problem. Driver managed to get back under trailer but this tow company assisted and they did not charge us. True Heroes of the ROAD! Thank you!!!Posted onTrustindex verifies that the original source of the review is Google. Hunter from White Moter C. towing excellent service. Removed truck and trailer from ditch quick fast and in a hurry.Posted onTrustindex verifies that the original source of the review is Google. My daughter and I got stranded 2 1/2 hours from home. They went nice and beyond to make sure we were taken care of! Highly recommend! They are wonderful.Posted onTrustindex verifies that the original source of the review is Google. My truck threw a debate message, but there was no apparent issue. I took it to White Motor Company, They found the problem was a sensor was bad, and fixed it very quickly. All of the people were very friendly and knowledgeable. And the cost was very reasonable. If I have any other problems in the future when in the area I will most definitely come back. Well worth it!!!Posted onTrustindex verifies that the original source of the review is Google. Grateful they were able to tow our car and provide safe transport for us and our kids in car seats from the side of the highway.Posted onTrustindex verifies that the original source of the review is Google. This was hands down one of the most frustrating and costly experiences I’ve ever had as a truck owner. I originally called White Motor Company Towing & Recovery because my semi truck broke down, and I was very clear that I needed to be towed to a diesel mechanic that specializes in semi trucks. Instead, without asking or informing me, the tow truck driver took my truck to their own shop, which very clearly does not specialize in semis. That decision alone started this entire disaster. They charged me $2,344 for a driveshaft repair, which is already outrageous, but what makes it worse is that they didn’t even order or replace the seal. I picked the truck up and the driveshaft was STILL leaking. Paying thousands of dollars for a repair that isn’t even complete is unacceptable. The mechanic, Terry, appeared to have little to no experience working on semi trucks, and the quality of the work reflected that. As if the mechanical issues weren’t bad enough, the front desk lady was rude, dismissive, and disrespectful throughout the process. Instead of clear communication or professionalism, I got attitude every time I asked about my truck, the timeline, or the charges. The truck was dropped off on Saturday, and I was repeatedly promised it would be done “soon.” That turned into days of waiting, and it wasn’t finished until Tuesday of the following week. During that time, my truck was sitting, I was losing loads, losing income, and falling behind, all while getting vague answers and excuses. This entire situation caused unnecessary downtime, stress, and financial loss. Poor workmanship, terrible communication, and zero accountability. If you’re an owner-operator or run a fleet, do not trust this company with your equipment. There are plenty of other shops that actually know how to work on semis and respect their customers — this is not one of them.
